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Carry on ‘Looking after You’

Graham, December 14 2021

In March 2020, just as we were all starting to feel the reality of the Covid pandemic, and we had suspended our disbelief, and really kicked into action to deal with the unfolding crisis, I wrote a blog called ‘Look After You’.  At the time, we had no idea how long the pandemic would last; and now, despite vaccines and far better understanding, it...

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Feeling Foxy? – or perhaps Hedgehog is more your thing!

Graham, December 7 2021

The ancient Greek poet Archilocus of Paros wrote that “The fox knows many things, but the hedgehog knows one big thing”.   While the original story or intent behind that moral is lost to history, that little statement has been the source of considerable philosophical and psychological debate as its meaning, and more importantly its applicability to...

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Local Generalists will always be beaten by Global Specialists

Graham, November 30 2021

I have often said that every business is a global business. We are too. I recently presented to 150 mechanical and manufacturing engineers in Latvia - well, many of them were in Lativia but attendees were a mix of in-person and on-line. The subject was international expansion. One of the key messages was the importance of selecting your new market...

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Don't wait for Supply to improve-take advantage now

Andrew Penny, November 23 2021

Almost all our clients are running at maximum capacity at the moment. And likely you are too (if not – we must talk…). At times like these, the natural inclination is to keep your head down and try to keep up with demand. But maybe that’s not the best thing to do. Hear me out. We all know that the current business cycle is going to end when demand...

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Changing the Game

Andrew Penny, November 16 2021

When you enter a new market, the natural inclination is to figure out how the game is played there and then how you can play it better than the incumbents. This is a very poor way to enter a new market. A better way is to determine what the end users require and then start from a blank sheet to design your own way to serve the ‘best’ segment in tha...

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Global Trends that will Change your Business – Like it or Not.

Andrew Penny, November 11 2021

As a business leader, you own your company’s strategy.  But most of us get tied up in the day-to-day and, at best, are focusing on tactics that will see us through this quarter or this year.  The next few years are guaranteed to be full of big changes and therefore will present equivalently large threats and opportunities.

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Accentuate the Positive

Andrew Penny, November 4 2021

Each year I mentor a student in the Telfer School of Business at the University of Ottawa. This year the woman I am mentoring has been asked to participate in their Equity, Diversity and Inclusion Committee.  A truly noble cause. But… I am reminded of the great experiment underway at the moment to encourage the vaccine hesitant to rethink their opp...

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Executive Privilege and Why You Don’t Want It

Andrew Penny, October 28 2021

The reason I bring this up is because of a more recent interaction with Bell. My internet stopped working and so I went online to try and resolve it… The first items on their phone tree are all about buying a new phone, a new TV service, faster internet etc… Eventually you get down to repairs and you again click through a long tree only to be put o...

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Welcome To The Edge of Chaos

Graham Birkenhead, October 21 2021

We humans are paradoxical creatures.  On the one hand, we like habits - good or bad - where we follow routines, and especially if we did something that worked really well, then we are quite happy to do the same again, and again, and keep doing it.   Eating the same things, at the same times, going to the same place for vacation year after year, a...

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How are you going to react to this?

Graham Birkenhead, October 14 2021

It's amazing how often I see people in leadership positions doing one when the other would have been more appropriate.  These 2 words are often used interchangeably, and you could say that to use one word rather than the other is a matter of semantics.   But, for the moment, let's just entertain the notion that they are quite different and being ab...

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