We humans are paradoxical creatures. On the one hand, we like habits - good or bad - where we follow routines, and especially if we did something that worked really well, then we are quite happy to do the same again, and again, and keep doing it. Eating the same things, at the same times, going to the same place for vacation year after year, a...
Read MoreHave you ever tried to find something in your garage or storage cupboard? You know what you are looking for, you know where it is, but to get there you have to wade through loads of other stuff? Stuff just accumulates, little by little; you hardly notice it – in fact, most often you don't notice it at all – until you are looking for something. So,...
Read MoreI was chatting with a friend the other day, explaining a little more about what I do when he stopped me and said: “I keep hearing that term - what exactly do you mean by end-to-end and why do you talk about it all the time?” Once you are exposed to end to end (e2e) it comes naturally but it can take a while to grasp the subtleties. e2e is core to...
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