Do you ever have the situation where someone says something, it completely changes your understanding, it makes perfect sense, and you’re left thinking, “How did I not know that?” I have always struggled to keep kitchen knives sharp - that razor-sharp edge they have when you first buy them. I’ve spent hours trying to hone my edge honing...
Read MoreThe VW Beetle has a very distinctive shape - and even over 3 generations of design covering nearly 60 years of production, that distinctive shape has been retained, and nearly everyone can recognise a Beetle. Some Beetles come in a very noticeable yellow. So, the thing is with these yellow Beetles, there are few-enough of them that you won't...
Read MoreDo you recognise this situation? You are drafting a text message on your phone. You type a perfectly sensible word and it changes it into something entirely different. You correct it and it changes it again. After several attempts to get the word you want, you slow right down to type the word one letter at a time, and carry on with the rest of...
Read MoreMost companies say they want proactive people. People who spot problems before they become crises. People who take ownership, seek opportunities, and look for ways to improve things. And people who don’t simply wait to be told what to do before taking appropriate action. And yet, strangely, many of these same organisations unintentionally teach...
Read MoreI'm fascinated by the way people go in search of information - or don't, and what they do with it - or don't. Some people can never seem to have enough and always seek more, others seem to have it instantly at their fingertips - and are not afraid to use it. We have this idea that information is useful and helpful - but that's not always the...
Read MoreI was in a strategy session recently with a management team trying to build a forecast. Good business. Smart people. Plenty of data. And completely stuck - not “this is tricky” stuck, but “we’ve been talking in circles for an hour” stuck. They were trying to answer a simple question: What does next year’s revenue look
Read MoreWe spend a lot of time looking for better answers. But every once in a while, you come across something more useful than a better answer. A better question. And in my experience, there’s one that stands above the rest - and we use this question in almost every client engagement: “What would need to be
Read MoreOne of the things we humans do remarkably well is simplify the world around us. Reality is complex, nuanced, and constantly shifting. But in order to function day-to-day, we compress that complexity into something more manageable. One of the primary ways we do this is through
Read MoreMost of us have had the experience of walking into a room and noticing something that everyone else seems oblivious to; a persistent noise, a smell, a tension in the air. Mention it, and the response will often be along the lines of: “Oh yeah, I'd stopped noticing that till you just reminded
Read MoreI often hear from people, at all levels within a business, about how the focus always seems to be on the here and now - the immediate problems, the next fire - and how they wished they 'knew what the plan was'. A short term plan would be great, and knowing the longer term plan would be even better. It strikes me that this is not really just...
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