We intuitively know the correlation between company culture and company success (including success in attracting and retaining great people). Research shows that companies who’s staff describe their culture as good or excellent seem to be thriving in all respects. We also know how to build an outstanding culture:
Read MoreWe often use the term 'a square peg in a round hole' to describe someone that in some way just doesn't fit either in the role, the office, or just the culture. That interpretation comes from an early 19th-century philosophical treatise* that considered people and their situations as a wide range of shapes - including triangles and oblongs, and...
Read MoreThere is undoubtedly a bit of a major transformation of the working world going on. Some say it's a "clash” between old school and new school management. Unemployment has never been lower, the number of job vacancies has never been higher, and yet there are more and more people choosing not to work – or not do paid work. And this leads to greate...
Read More- Great Uncertainty needs Exceptional Strategic Thinking - This war is creating LOTS of uncertainty, and in times of uncertainty, some good strategic thinking is the order of the day. I have written before about the effects of uncertainty (Insidious Uncertainty); we humans, and I include business owners in that, really dislike uncertainty. When fa...
Read MoreIn the last two years, the world has been turned upside down, firstly by Covid, even more so in the last two weeks with the appalling events in Ukraine. Business leaders, having pushed through the Covid restrictions and adjusted to a “new normal,” are now challenged with another storm of change - a geopolitical one.
Read MoreLast week, Andrew wrote about the 3 stages of growth that a company experiences. While a company needs to adjust what it does as it grows, it also needs to change what it is, and this parallel change in being is a cultural journey. Your culture is created by the people within your company. Cultures often naturally drift and evolve over time, but...
Read MoreI am a great believer in the value of a company being in touch with its values. And I am greatly saddened when I see those values distilled into a mere list of words that are written on walls and published in websites. And you know some of the words I'm talking about: Communication, Respect, Integrity and Excellence are a few of the common ones...
Read MoreThe reason I bring this up is because of a more recent interaction with Bell. My internet stopped working and so I went online to try and resolve it… The first items on their phone tree are all about buying a new phone, a new TV service, faster internet etc… Eventually you get down to repairs and you again click through a long tree only to be put o...
Read MoreWe humans are paradoxical creatures. On the one hand, we like habits - good or bad - where we follow routines, and especially if we did something that worked really well, then we are quite happy to do the same again, and again, and keep doing it. Eating the same things, at the same times, going to the same place for vacation year after year, a...
Read MoreWhen I was a child, I had a VERY active imagination (I guess like a lot, if not most children). I had limited exposure to the world, yet that didn't stop me. Every new experience provided opportunities to ask more questions, everything I saw on television (even in black and white) or heard on the radio, or conversation overheard, gave me more inp...
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