An area that people get wrong all the time is pricing. Some people price high based on the profits they hope to achieve. Some base it on some sort of average industry “cost-plus” rule. Some are afraid to charge too much. Still, others simply add a few percent to last year’s price. So before you set your next price or quote your next deal here are...
Read MoreA few years ago, while training for a triathlon, I went to see my doctor about a pain in my knee. He prodded and poked, and did various scans and investigations, all of which identified nothing in particular. Eventually, he referred me to a physiotherapist who was adept at understanding, and very importantly resolving, strange aches and pains.
Read MoreHeraclitus said that the only constant is change and 2021 is holding true to form with even more dramatic change on the way. The US socio-political situation is tense but it is being resolved quite quickly. The vaccines are on the way giving us not only hope but confidence as well. China and the rest of the world are at odds but new balance is bei...
Read MoreFirst, let me tell you how grateful I am for the good fortune Kingsford has experienced during this crazy year of 2020. While many have suffered difficult times, we have been lucky to have an expanding roster of great clients who are thriving in this weird economy and are seizing the emerging opportunities.
Read MoreOver that past few weeks we have been talking to clients about core purpose – that overarching reason to get up and do what you do each day. From an owner’s perspective making money is empty and soulless without purpose. From an employee point of view ’making the boss rich’ is obviously not a motivator. You can do much better than that!
Read MoreThis is the second of two articles exploring the connection (or rather, often the lack of it) between strategy and operations. Last week we discussed how ‘doing strategy’ was about keeping in your mind’s eye on what you want to be and where you want to go as a company, while at the same time being aware of the art of the possible. The future is un...
Read MoreThis is the first of two articles exploring the connection (or rather, often the lack of it) between strategy and operations. The two things are separate but inseparable. Any organization needs them both to be working in harmony and feeding each other. We see many companies embarking on an exercise of strategic planning while simultaneously dri...
Read MoreFor as long as I can remember, I have been interested in why people do some things and why they don't do other things. Why some people achieve a little or a lot – seemingly regardless of how big or small they think. The nature of luck - is there such a thing or do you make your own luck? And, the roles of motivation, challenge, power and fear, cul...
Read MoreBy the late 40s, the US Air Force was experiencing an unacceptable increase in the rate of air incidents and crashes. This was the era of the introduction of jet aircraft. Apart from appearing to be pilot error, there didn't seem to be a common underlying cause. But there was. Back in 1926, the Air Force realised that pilots came in all differ...
Read MoreI love open water swimming, the fresh air, the peace and quietness, the natural smell of water rather than chlorine, and having the sense of going somewhere rather than bouncing off a wall every few strokes. As you swim along with your head down, you are thinking about what your body is doing and how efficiently you are moving through the water, i...
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