For as long as I’ve owned a house, I’ve had a ladder. They’re one of those things you don’t really think about - until you need one. Mine was the sort that could be used as a step-ladder or converted to a longer ladder, and in my little suburban house, it did everything I
Read MoreAlmost every headline these days refers to tariffs and the chaos and reciprocity swirling around the world. In the midst of all this, we need to remember that the new tariffs ping-ponging back and forth are on ‘Goods’ – physical, manufactured stuff. If you are in the services business, the impact is indirect – i.e. your foreign clients may be...
Read MoreAll of our clients are privately owned businesses. They have the privilege to do business with whom they choose. This email is for them. Trump’s trade war has started and many are wondering what to do next. We can help - which we’ll explain in a minute. We are in the consulting business because we love what we do and we are on a mission to...
Read MoreDouglas Adams’ Hitchhikers Guide to The Galaxy starts with very simple advice – “Don’t Panic!” This is great advice anytime but is particularly relevant today. A single individual has been given the controls to much of the world’s economy and, without the dampening effects of consensus thinking, we are in for a rough time. It reminds me a bit...
Read More5 Common Practices you should definitely move on from Peter Drucker said: “The greatest danger in times of turbulence is not the turbulence—it is to act with yesterday’s logic”. Well, we are in a time of turbulence - as per normal - although this quote feels particularly poignant just now. We see so many companies trying to operate today with...
Read MoreEfficiencies: Break your business down in processes and see which ones are taking the most time to create, complete or use. This might include – invoices, proposals, customer email response, sales reporting, market research, document updating, service manuals. Pick one and explore. Here are some tools to consider - depending on what the area...
Read MoreHenry VI , Part 3 While working with clients we often use a mnemonic called P-E-S-T-L-E; Political, Economic, Social, Technological, Legal, and Environmental. The idea is to look at these areas through the lens of your company to see where the threats and opportunities may lie. Typically, this is done as part of strategy development sessions....
Read MoreMental models are rather ingenious - they form as a result of us being exposed to new or different situations as we progress through life (aka learning); very many are formed during our formative years and are influenced by things such as culture, faith, or whatever is going on in the world around us at the time. We use what we already know...
Read MoreIn my ongoing quest to explore coffee shops, I recently came across another of note in one of the small towns near me. From the street, it wasn't too obvious, and on closer inspection, it had an eclectic mix of tables and chairs, curious décor, and other bits of furniture placed around the edges of the room - and so looked interesting. It was...
Read MoreLET ME EXPLAIN It’s natural to focus on our well designed, thoughtful sales process. Most sales software has a pipeline management system that reinforces all the things we are supposed to do to move a prospect through the pipeline. Too often, these processes are sales centric and designed around an average situation that may not apply to
Read More/kcl-goes-green/HeaderLogo-60x300-ID-e065fb7a-094d-4fc6-d8c1-f4f88e7523f5.png)