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Graham Birkenhead

Leadership & Management

I don't have a Toxic Culture – Do I?

Graham Birkenhead, May 31 2022

A recent UK employee study paints a rather troubling picture of company life. It found that: The study went on to identify that roughly half the people would leave a negative on-line review about their company, and that nearly 50% wouldn't even apply to a company that had negative online reviews.   At a time when so many companies are struggling to...

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Leadership & Management

The Secret Ingredient for a World Leading Culture

Graham, May 17 2022

We intuitively know the correlation between company culture and company success (including success in attracting and retaining great people). Research shows that companies who’s staff describe their culture as good or excellent seem to be thriving in all respects. We also know how to build an outstanding culture:

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Leadership & Management

When does a Square Peg fit perfectly into  a Round Hole?

Graham, May 10 2022

We often use the term 'a square peg in a round hole' to describe someone that in some way just doesn't fit either in the role, the office, or just the culture.  That interpretation comes from an early 19th-century philosophical treatise* that considered people and their situations as a wide range of shapes - including triangles and oblongs, and not...

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Leadership & Management

Your Employees: “Should I stay or should I go now?”

Graham, April 19 2022

There is undoubtedly a bit of a major transformation of the working world going on. Some say it's a "clash” between old school and new school management.  Unemployment has never been lower, the number of job vacancies has never been higher, and yet there are more and more people choosing not to work – or not do paid work.  And this leads to greate...

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Leadership & Management

It's Happening Again

Graham, March 15 2022

- Great Uncertainty needs Exceptional Strategic Thinking - This war is creating LOTS of uncertainty, and in times of uncertainty, some good strategic thinking is the order of the day.  I have written before about the effects of uncertainty (Insidious Uncertainty); we humans, and I include business owners in that, really dislike uncertainty. When fa...

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Leadership & Management

How should your culture grow with your company?

Graham, February 22 2022

Last week, Andrew wrote about the 3 stages of growth that a company experiences.  While a company needs to adjust what it does as it grows, it also needs to change what it is, and this parallel change in being is a cultural journey. Your culture is created by the people within your company. Cultures often naturally drift and evolve over time, but...

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Leadership & Management

How to Evaluate your Values

Graham, February 8 2022

I am a great believer in the value of a company being in touch with its values.  And I am greatly saddened when I see those values distilled into a mere list of words that are written on walls and published in websites.  And you know some of the words I'm talking about:  Communication, Respect, Integrity and Excellence are a few of the common ones...

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Leadership & Management

How to deal with procrastination - one frog at a time

Graham, February 1 2022

My name is Graham Birkenhead and I am a procrastinator. I'm not alone, I'm not even in the minority.  It is estimated that 15 to 25% of adults are chronically affected by procrastination, and up to 75% of adults procrastinate on a regular basis.  Not only does it mean that you put off doing tasks and activities that need to be done, but the knowled...

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Lean & Agile

Welcome To The Edge of Chaos

Graham Birkenhead, October 21 2021

We humans are paradoxical creatures.  On the one hand, we like habits - good or bad - where we follow routines, and especially if we did something that worked really well, then we are quite happy to do the same again, and again, and keep doing it.   Eating the same things, at the same times, going to the same place for vacation year after year, a...

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Communication

How are you going to react to this?

Graham Birkenhead, October 14 2021

It's amazing how often I see people in leadership positions doing one when the other would have been more appropriate.  These 2 words are often used interchangeably, and you could say that to use one word rather than the other is a matter of semantics.   But, for the moment, let's just entertain the notion that they are quite different and being ab...

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