When you watch people running in a race, you’ll often see them slow down just before they get to the finish line. Elite athletes train to overcome this natural tendency, but there have been many instances of people losing the race simply because they finished too early - or thought they had. We cringe because we could see that the line was right...
Read MoreMost of us carry around a quiet mental list of things we feel we should be doing. Not just the obvious things like the strategic planning, the follow-ups, or the long-neglected improvements etc, but also the more behavioural expectations or hopes we he have for ourselves too: being more available, being more disciplined, being more present, being...
Read MoreI was speaking with a business owner a while back who told me he had set up an advisory board. “We got together twice,” he said. “It didn’t really go anywhere.” I asked a few questions: He’s not alone. A lot of advisory boards are built with good intentions but never deliver real value — mostly because they’re never built to deliver value....
Read MoreWe often talk about building culture as if it’s something you can design in a workshop and roll out like new software. But culture doesn’t emerge from what’s written on the wall (or your website), although it can be useful to share your values with the world. Building culture needs constant care, attention, and
Read MoreWe’ve all done it, arrived at the supermarket checkout, desperate to get out as fast as possible, only to be faced with the need to make a decision about which line to join. And, you have to decide quickly; hesitate too long and someone else jumps in, changing the whole dynamic. I don’t know about you, but almost without fail, I pick the wrong...
Read More“Never attribute to malice that which can be adequately explained by neglect, ignorance, or incompetence.” — Hanlon’s Razor
Read MoreWhen I run Lean or Continuous Improvement sessions, I often explain that around 70% of our daily activity doesn’t add any real value to what we’re trying to achieve. That figure rarely surprises anyone. In fact, when I ask people to guess, they often land somewhere around that number
Read More“There’s no I in team” is one of those phrases that gets trotted out whenever someone needs to be reminded that it’s not all about them. It’s catchy. It sounds wise. It gets printed on posters, stitched into corporate training slides, and dropped into motivational speeches. I cringe every time I hear it ..... it seems to gloss over the vital...
Read MoreYou may have heard the saying: “You are the average of the five people you spend the most time with”. When I first heard that, it struck a chord - it still does - and has now been adopted by that little voice at the back of my mind that keeps reminding me to constantly meet and get to know new
Read MoreWe’ve all heard the saying “Curiosity killed the cat.” But where does that come from, and what was it really warning against? It turns out, the original saying, first recorded in the 16th century, was “Care killed the cat”, where “care” meant worry or sorrow. It wasn’t until the late 19th century that it evolved into a cautionary warning against...
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