Leadership

Leadership & Management

Do You Think What You Think You Think?

Graham Birkenhead, April 1 2025

Back in high-school, one of the many books we had to read and discuss was 1984.  Two of the questions we were posed concerned: 'what would have to happen for the world described in that book to come about', and 'what would have to be true for people in that world to not realise what was happening to them'; remember those 2 questions as you read...

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Leadership & Management

Game-on   Elbows-up

The Kingsford Team, March 4 2025

All of our clients are privately owned businesses. They have the privilege to do business with whom they choose. This email is for them. Trump’s trade war has started and many are wondering what to do next. We can help - which we’ll explain in a minute. We are in the consulting business because we love what we do and we are on a mission to...

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Leadership & Management

Business as Usual???

Andrew Penny, February 25 2025

There is absolutely no doubt that it won’t be Business as Usual for the next few years. And that could be a good thing!    Why? As the late great Montrealer Leonard Cohn famously said: “Forget your perfect offering, There is a crack in everything,That's how the light gets in.”

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Leadership & Management

The Fine Art of Not Saying Nothing

Graham Birkenhead, February 18 2025

Feedback is a crucial element in engineering and science, ensuring that systems function optimally within known boundaries. Thermostats regulate temperature by adjusting heating output. Vehicle cruise control maintains speed but adapts to other traffic. Biological feedback loops—such as homeostasis and insulin regulation—help the body stay in...

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Leadership & Management

Trust under Pressure

Graham, January 28 2025

It's that time of year for the release of the latest version of one of the most insightful annual studies; a study that really helps make sense of what we see happening around the world, and which should be part of any company's PESTLE consideration. Each year, the Edelman Trust Barometer surveys thousands of people across the globe (this year,...

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Leadership & Management

Forewarned is Forearmed

Graham, December 3 2024

The most common model for managing risk is what's known as the Ostrich Approach.  This appears to work reasonably well in many situations, and is based on 3 concepts fortuitously working together:

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Leadership & Management

Big and Scary

Andrew Penny, November 19 2024

But then came the curveball. Our club was invited to a 3K open-water swim in the Ottawa River. That’s three kilometres of cold, unpredictable water. No black lines at the bottom, no walls to push off. I’ve never done anything like it. Naturally, I said yes. Why? Because every year, I try to commit to one big, scary

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Leadership & Management

Beowulf in the Boardroom

Graham Birkenhead, October 29 2024

Hwæt! We Gar-Dena in gear-dagum, þeod-cyninga, þrym gefrunon, hu ða æþelingas ellen fremedon! We all remember inspirational teachers - those that in some way reached deeper into our minds and sparked wonder, creativity, imagination, and fun.  For me, one such teacher - from my UK equivalent of Grade 3 - would tell us a classic story of adventure...

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Leadership & Management

Looking for Inspiration?  Look Somewhere Else!

Graham Birkenhead, August 27 2024

But what if the issue isn’t just what’s in, or not in your head, but where your head happens to be? Sometimes, the best way to kickstart creativity isn’t to push harder, but to step away and change your surroundings. There’s Psychology Behind ItWe’re all aware that our environment can affect our mood and how we feel; architects (some of them...

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Leadership & Management

Help!  I Need to Make a Decision

Graham Birkenhead, August 20 2024

I seem to be surrounded by people who have some big decisions to make - some about their lives, some about their business - some early in their careers - and some later.  To varying degrees, some of these people have a history of making hasty decisions that at times worked out well, and other times not - and some of these people struggle to make...

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