Strategy

Market Strategy

The Long Game in Market Expansion

Andrew Penny, June 3 2025

Many years ago, I was employee #14 at Bell Mobility in Canada, serving as Vice President responsible for securing dominant market share in Quebec and Eastern Ontario. At the time, we sold cellular subscriptions through phone retailers, whose sales reps could earn up to $1,000 per phone. While our competitors doubled down on this retail gold...

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Market Strategy

Ten New Drivers

Andrew Penny, May 20 2025

In a recent Tuesday TUNE-UP, I talked about PESTLE analysis. The timing was uncanny. Because Canada just got a new Prime Minister: Mark Carney. And on day one, he laid out one of the most business-relevant political agendas we’ve seen in years. Here are 10 key drivers you need to

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Leadership & Management

OOh, DAt's a Useful Tool

Graham Birkenhead, May 13 2025

Back in the 1950s, US Air Force Colonel John Boyd was serving as a fighter pilot during the Korean War. His experience in fast-paced dogfighting led him to study decision-making under time pressure. He was especially interested in why American F-86 Sabres were more effective than the technically superior MiG-15s flown by North Korean and Chinese...

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Market Strategy

PESTLE

Andrew Penny, May 6 2025

Every Strategist knows the acronym PESTLE. It helps us to consider the context in which any planned course of action would take place.  I encourage all leaders to put PESTLE into their strategic planning sessions. For those who don’t recall, PESTLE reminds us of the key areas to

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Leadership & Management

Early Birds, Second Mice, and a Dancing Guy

Graham Birkenhead, April 29 2025

In today’s unpredictable world, good leadership isn’t just about moving fast.  Instead, it’s about moving with judgment; it involves knowing when to lead from the front, and when to watch, learn, and move decisively at just the right moment. We all know the old saying:  “The early bird catches the worm”.  And in business, this has often been held...

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Market Strategy

“If you can keep your head when all about you are losing theirs …”. *

Andrew Penny, April 22 2025

About 2500 years ago, 100km west of Shanghai, a young military scholar developed some unconventional ideas about strategy. He took the surprising step of documenting them in a book he called “The Art of War”.  Importantly for our SMB clients, his approach was very much that of the

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Leadership & Management

Please, not another post about Uncertainty!!

Graham Birkenhead, April 15 2025

I know, everyone is talking about uncertainty right now - again. And that’s understandable as there is plenty of it about: tariffs, shifting trade dynamics, economic turbulence, not to mention the various conflicts and environmental issues that have briefly moved out of the immediate media spotlight but haven't gone

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Leadership & Management

Business as Usual???

Andrew Penny, February 25 2025

There is absolutely no doubt that it won’t be Business as Usual for the next few years. And that could be a good thing!    Why? As the late great Montrealer Leonard Cohn famously said: “Forget your perfect offering, There is a crack in everything,That's how the light gets in.”

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Leadership & Management

Trust under Pressure

Graham, January 28 2025

It's that time of year for the release of the latest version of one of the most insightful annual studies; a study that really helps make sense of what we see happening around the world, and which should be part of any company's PESTLE consideration. Each year, the Edelman Trust Barometer surveys thousands of people across the globe (this year,...

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Leadership & Management

Yesterday's Logic

Graham Birkenhead, January 14 2025

5 Common Practices you should definitely move on from Peter Drucker said: “The greatest danger in times of turbulence is not the turbulence—it is to act with yesterday’s logic”. Well, we are in a time of turbulence - as per normal - although this quote feels particularly poignant just now. We see so many companies trying to operate today with...

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