Leadership & Management

When Decisions Resist Being Made

Graham Birkenhead, September 8 2026

The same is true of management teams. Often decisions get made perfectly well, while a handful seem to linger and resist all attempts to move forward. The topics may get discussed at one meeting, revisited at another, perhaps supported by a little more analysis, but somehow never quite reach a conclusion. And being human, often our natural...

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Leadership & Management

Tuk R Bust - A Dispatch from the Arctic Ocean

Andrew Penny, September 1 2026

Two weeks ago, I mentioned that I was heading out on a little road trip. The destination is Tuktoyaktuk - “Tuk” - about 7,000 km from my home in Ottawa and, quite literally, the end of the road. It sits on the Arctic Ocean at the end of Canada’s northernmost public road. And just to make things interesting, I decided to drive there in my 1968

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Leadership & Management

Tuk Tea - The Benefits of Steeping

Andrew Penny, August 25 2026

As I mentioned last week , I’m currently on a slightly crazy expedition from Ottawa to Tuktoyaktuk. And I’m driving an antique MGB. What could possibly go wrong? Quite a lot, as it turns out.

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Leadership & Management

Tuk R Bust - Time to Start Driving

Andrew Penny, August 18 2026

By the time this is in your inbox, I’ll be on my way to Sault Ste. Marie - the first stop on our expedition to Tuktoyaktuk on the Arctic Ocean. It’s a 14,000-kilometre round trip in my 1968 MGB convertible. And what blows most people’s minds is that Edmonton is only ½ way. And somewhere along the way, the expedition became a bit of a convoy: me,...

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Leadership & Management

Questions & Decisions

Graham Birkenhead, August 11 2026

We make hundreds of decision in a day - many are minor and take very little conscious thought, some are more weighty, both in terms of the thinking needed, and the outcome.  We tend to think of decision making as a process of choosing between options: A or B, yes or no, now or later, do nothing or do something.  And part of our process then...

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Market Strategy

Underwear, Buyer’s Remorse, and Keeping the Good Vibes Going

Andrew Penny, August 4 2026

Most of us wear underwear. We don’t think too much about it. Then, every once in a while, you decide to try something new. For several weeks, I had been seeing ads for Manmade underwear. Think of it as something like a bra for men—but, you know, ‘down there’.

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Communication

How Did I Not Know That?

Graham Birkenhead, July 28 2026

Do you ever have the situation where someone says something, it completely changes your understanding, it makes perfect sense, and you’re left thinking, “How did I not know that?” I have always struggled to keep kitchen knives sharp - that razor-sharp edge they have when you first buy them. I’ve spent hours trying to hone my edge honing...

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Leadership & Management

Tuk R Bust

Andrew Penny, July 21 2026

For me, Tuktoyaktuk  was one of those strange place names that sounds sort of familiar but I couldn’t place on a map. That changed recently. Let me back up a bit. Every year I try to do something that I really don’t know if I can do. One year I took singing lessons and performed in a recital (OK, it was me and three judgmental 10 year olds – but...

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Leadership & Management

The Yellow Beetle Effect

Graham Birkenhead, July 14 2026

The VW Beetle has a very distinctive shape - and even over 3 generations of design covering nearly 60 years of production, that distinctive shape has been retained, and nearly everyone can recognise a Beetle.  Some Beetles come in a very noticeable yellow. So, the thing is with these yellow Beetles, there are few-enough of them that you won't...

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Leadership & Management

Canada at 159

Andrew Penny, July 7 2026

Canada’s progress has been imperfect, uneven, and often slow — but slow steady progress compounded over 159 years becomes something wonderful. Canada’s quiet brilliance is not that it is perfect. It is that it has built a durable brand around trust, stability, resilience, humility, and usefulness. For a small country of just 41 million, and...

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