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Leadership & Management

What are you waiting for?

Andrew Penny, August 28 2020

No matter what business you are in, there has never been a better time to expand your business. The opportunities being created by the pandemic are truly staggering. On March 17th I wrote a blog called 14 Days From Now that hypothesized about the future. Apart from being way off on the 14 days (we are now at day 204) the opportunities I referenced...

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Market Strategy

Digital Marketing is a Waste of Time and Money

Andrew Penny, August 20 2020

Every day I get at least five inbounds via LinkedIn or email. People from all over the world are telling that they will; “Fill my sales pipeline”, “Generate high-quality business leads”, outsource my inside sales to grow my pipeline, and so on. Sounds enticing but, trust me, it’s all useless.

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Leadership & Management

Creatures of Habit

Graham Birkenhead, August 11 2020

For as long as I can remember, I have been interested in why people do some things and why they don't do other things. Why some people achieve a little or a lot – seemingly regardless of how big or small they think.  The nature of luck - is there such a thing or do you make your own luck? And, the roles of motivation, challenge, power and fear, cul...

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Market Strategy

Tis an ill wind that blows no one any good

Andrew Penny, August 5 2020

Our world is built on tectonic plates that shift slowly and surely under our feet. Occasionally the plates ‘stick’ until the pressure builds up sufficiently to ‘unstick’ them in what we call an earthquake Much like an earthquake, the pandemic has caused many of the trends underlying the world we have built to move very quickly. Political, social, b...

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Leadership & Management

Accommodating the Non-standard Worker

Graham Birkenhead, July 28 2020

By the late 40s, the US Air Force was experiencing an unacceptable increase in the rate of air incidents and crashes.  This was the era of the introduction of jet aircraft. Apart from appearing to be pilot error, there didn't seem to be a common underlying cause.   But there was.   Back in 1926, the Air Force realised that pilots came in all differ...

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Leadership & Management

Swimming in Circles?

Graham Birkenhead, July 21 2020

I love open water swimming, the fresh air, the peace and quietness, the natural smell of water rather than chlorine, and having the sense of going somewhere rather than bouncing off a wall every few strokes.  As you swim along with your head down, you are thinking about what your body is doing and how efficiently you are moving through the water, i...

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Leadership & Management

The Human Cost-Benefit of the Home Worker

Graham Birkenhead, July 14 2020

In my last post about Working from Home and the Office (WFOH), I mentioned that often people are more productive when working from home. So why is that and what can we do to help more people be more productive at home?  And could those same principles help people be more productive in the office too?

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Leadership & Management

Working from Home and the Office [WFHO]

Graham Birkenhead, July 7 2020

We are a mere 4 months into the new rapidly evolving world order, and it is nowhere near over. It will be many months (being optimistic) before the first vaccines are available, there are no effective treatments in sight, and as we learn more and more about this new disease, we realise that its physiological impact is a lot more complex than we at...

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Leadership & Management

Onboarding the Remote Worker

Graham Birkenhead, June 23 2020

Following on from Andrew’s blog last week about onboarding the remote worker – what do we need to do differently to ensure success? Well, in general terms, we have exactly the same objectives: we need to welcome the new person to the team, ensure they quickly feel that they belong and are connected to their co-workers, give them the tools and expe...

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Leadership & Management

Onboarding in a WFH World. What I learned after 18 holes...

Andrew Penny, June 16 2020

I played my first 18 holes late last week with owners of Keynote Group and Rhapsody Strategies. It's quite different. Staying apart. Separate carts. Limited socializing after the game. Still fun – but different. After the game, 2 metres apart, we talked about the whole WFH movement. How many offices will shift to WFH? How do you interview? How do...

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