One of my early startup clients had good success selling software to boutique retailers in Eastern Canada. They had an excellent product and earned incredible customer loyalty. To expand, they planned to sell to a wider range of retailers, such as hardware stores, convenience stores and so on. The whole team was gearing up for the sales
Read MoreHave you noticed how some organisations seem to have a natural ability to get better, then there are many that edge their way to improvement, while some seem to languish or even deteriorate? While there may be many reasons for this, it's worth looking at those natural improvers for a bit of
Read MoreSome days it seems we have an overabundance of stupid in the world. But we seldom ask whether we have enough crazy. During my expedition to Tuktoyaktuk, I received quite a bit of social commentary suggesting that what I was doing was stupid. You know: a 58-year-old British sports car. 15,000 km to the Arctic and back. What could possibly go...
Read MoreMost of us like solving problems - it's just part of our nature. If we find something that makes our job harder than it needs to be, we like to work out a better way of doing it, and make life a little easier. We tend to do that whether at home or at work, and that’s generally a good thing - it feels
Read MoreDo you ever find yourself having a conversation with someone who is patiently explaining why something can’t be done, or something has to be done a particular way? This explanation often involves some unnecessarily complicated workaround, and all the while seems to be skirting around a central issue that has some sort of protective forcefield...
Read MoreI recently drove to Tuktoyaktuk and back. That’s about 15,000 km. In a 58-year-old British sports car. There was some crazy driving. Some “interesting” hotels, inns and B&Bs. Wonderful people. And scenery that was, quite simply, mind blowing. And Canada.
Read MoreThe same is true of management teams. Often decisions get made perfectly well, while a handful seem to linger and resist all attempts to move forward. The topics may get discussed at one meeting, revisited at another, perhaps supported by a little more analysis, but somehow never quite reach a conclusion. And being human, often our natural...
Read MoreTwo weeks ago, I mentioned that I was heading out on a little road trip. The destination is Tuktoyaktuk - “Tuk” - about 7,000 km from my home in Ottawa and, quite literally, the end of the road. It sits on the Arctic Ocean at the end of Canada’s northernmost public road. And just to make things interesting, I decided to drive there in my 1968
Read MoreAs I mentioned last week , I’m currently on a slightly crazy expedition from Ottawa to Tuktoyaktuk. And I’m driving an antique MGB. What could possibly go wrong? Quite a lot, as it turns out.
Read MoreBy the time this is in your inbox, I’ll be on my way to Sault Ste. Marie - the first stop on our expedition to Tuktoyaktuk on the Arctic Ocean. It’s a 14,000-kilometre round trip in my 1968 MGB convertible. And what blows most people’s minds is that Edmonton is only ½ way. And somewhere along the way, the expedition became a bit of a convoy: me,...
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